Terms and Conditions
OBJECTIVE

The present (together with all the documents in the mentioned) establishes the terms and conditions (hereinafter “THE TERMS”), establishes the conditions for the use of the Web page www.manuelasernacollection. com (hereinafter the Website), as well as the purchase of the products exhibited and offered within the Website, which are marketed through this medium by the company Manuela Serna collection, so if you wish to purchase the products, from any server or computer, we ask you to carefully read and expressly accept the Terms and Conditions, since by placing an order through this Website you are expressing your willingness to be bound by the policies of Terms and Conditions, Data Protection Policy and Cookies Policy.

If you have any questions regarding the Terms and Conditions or the Data Protection Policy, we suggest that you consult an advisor through the contact means available on this Website.

YOUR DATA AND WEBSITE VISIT

The mere use or visit of the Web Site grants the general public or whoever uses it, the condition of “User”.

The information or personal data provided to make purchases through this Web Site will be treated in accordance with the provisions of the data protection policies. By making use of this website you are aware of the treatment of such personal information and data, in addition to declaring that all information or data you provide are truthful and correspond to reality.

RESPONSIBLE FOR THE WEBSITE

The sale of products made through this platform or Website is made under the name: Manuela Serna collection (hereinafter Manuela Serna collection).

LIABILITY AND DISCLAIMER OF LIABILITY

Except as otherwise expressly provided in these Terms and Conditions, our liability in connection with any product purchased from our online store shall be strictly limited to the amounts actually paid.

All product descriptions, information and materials contained in this Web Site are provided for illustrative purposes only and without express or implied warranties of merchantability or fitness for a particular purpose, except as provided by law. In this sense, we are obliged to deliver products that are in conformity with the Contract, responding to the User for any lack of conformity that exists at the time of delivery of the product. It is understood that the products are in conformity with the Contract provided that: they conform to the description made by us, possess the qualities that we have presented on this Website and present the usual quality of the product.

To the extent permitted by law, we exclude all warranties, except those that cannot be legitimately excluded vis-à-vis consumers and users.

We only select products of the highest quality, but natural characteristics are unavoidable and must be accepted as part of the individual appearance of the product. The provisions of this clause shall not affect your rights as a consumer and user, nor your right to withdraw from the Contract.

INTELLECTUAL PROPERTY

The trademark Manuela Serna collection and the distinctive signs, brands, the domain name of the Web Site www.manuelasernacollection.com and its logos, are equivalent to trademarks, commercial notices, commercial names and domain names property of Manuela Serna collection, which are duly protected by the Colombian Legislation and by the International Treaties, in addition to the fact that such trademark as well as its distinctive signs are duly registered and protected.

The Copyrights on the content, organization, compilation, compilation, information, magnetic or electronic transfers, digital conversion, logos, photographs, images, programs, applications or in general any information contained or published on the Website, are duly protected in accordance with the applicable legislation on Industrial Property and Copyrights.

The User is expressly forbidden to modify, alter or delete either in whole or in part, the commercial notices, trademarks, trade names, trade names, signs, advertisements, logos or in general any indication that refers to the ownership of information contained in the Website.

In case the user or visitor transmits to Manuela Serna Collection any information, programs, applications, software or in general any material that requires to be licensed through Manuela Serna Collection, the User grants the latter in this act a perpetual, universal, free, non-exclusive, worldwide and royalty-free license, including among the rights granted the right to sublicense, sell, reproduce, distribute, transmit, create derivative works, exhibit them and execute them publicly.The provisions of the preceding paragraph shall apply equally to any other information that the User sends or transmits to Manuela Serna Collection (including without limitation any ideas for renewing or improving the Site), whether these have been included in any area of the Website by virtue of other means or modes of transmission already known or in the future developed.

Therefore, the User expressly waives in this act to try any legal action, demand or claim against Manuela Serna Collection for any present or future violation related to any Industrial Property right or Copyright, derived from the information, programs, applications, software, ideas and other materials that the “User” sends to the Website.

The purpose of this policy is to act against violations of intellectual property that may be generated or originate as stipulated in the applicable legislation, including the elimination or blocking of access to material that is subject to activities that infringe the Intellectual Property Rights of third parties.

In the event that any User or third party considers that any of the contents that are or are introduced in the site and/or any of its services, violate their Intellectual Property rights, they must send a notification by e-mail through the account offered in the contact section, in which they indicate, at least: (a) their truthful, personal and contact data, (b) the autograph signature with the personal data of the holder of the Intellectual Property rights, (c) the precise and complete indication of the content or contents protected by means of the Intellectual Property rights allegedly infringed, as well as their location on the site, d) an express and clear statement that the introduction of the indicated content(s) has been made without the consent of the holder of the allegedly infringed intellectual property rights, e) an express, clear and under the responsibility of the claimant that the information provided in the notification is accurate and that the introduction of the content(s) constitutes an infringement of its intellectual property rights.

VIRUSES, HACKING AND OTHER COMPUTER ATTACKS

The user or visitor must not misuse the Website by intentionally introducing viruses, Trojans, worms, logic bombs or any other technologically harmful or damaging program or material. Therefore, the User agrees not to attack this Site, its computers and/or servers where the Website is hosted in any of the existing or future ways.

Failure to comply with this clause could lead to the commission of infractions or crimes typified by the applicable regulations. We will report any breach of such regulations to the competent authorities and will cooperate with them to discover the identity of the attacker. In addition, in the event of a breach of this clause, you will immediately cease to be authorized to use this Site.

We will not be liable for any loss or damage resulting from a denial-of-service attack, identity theft or compromise, viruses or any other technologically harmful or disruptive programs or materials that may affect your computer, computer equipment, data or materials on account of your use of this Web Site or your downloading of any content from or redirected to this Web Site.

FORTUITOUS EVENT OR FORCE MAJEURE

Manuela Serna Collection shall not be liable for any failure or delay in any of our obligations hereunder caused by events beyond our reasonable control, identified as an Act of God or Force Majeure.

Force Majeure shall include any act, event, default, omission or accident beyond our reasonable control.

Our obligations under the Contracts shall be deemed to be suspended for the period during which the Force Majeure Event continues, and we shall have an extension of time to perform such obligations for a period of time equal to the duration of the Force Majeure Event.

We will use all reasonable endeavours to bring the Force Majeure Event to an end or to find a solution that will enable us to perform our obligations under the Contract notwithstanding the Force Majeure Event.

OUR RIGHT TO MODIFY THESE CONDITIONS

Manuela Serna collection reserves the right to revise and modify these Conditions at any time, as well as prices, products, etc., so it will be the responsibility of the User to read them before authorizing payment.

You will be subject to the policies and Conditions in effect at the time you use the Site or place each order, unless by law or decision of government agencies we must make changes retroactively in such policies, Conditions or Privacy Statement, in which case, any changes will also affect the orders you had previously made.

For any questions regarding this document or the principles governing the “Web Site”, we suggest you consult an advisor through the means of contact available on the Web Site.

April 2023.